You will find in our store, after selecting a delivery country, the delivery time for each item listed transparently. These delivery times are very reliable, even if it can unfortunately come in exceptional cases to delays. In order to keep our delivery times, we need a phone number from you for pallet goods and bulky goods. Our forwarding agent will usually contact you via e-mail or telephone to notify you of a delivery date.

In case of an order by prepayment, the delivery time is automatically extended, as the processing of the order is only possible after we have received the payment. Therefore, we cannot give a reliable indication of the delivery time in this case. Since many banks nowadays also offer real-time transfers, the values in the order overview are based on an immediate receipt of money. In principle, however, when ordering by prepayment, the delivery time in the order confirmation is decisive, which will be sent to you after the value date on our account.

Yes, we are very happy to deliver to Switzerland as well. With regard to the delivery time, we can only give approximate information, since each export from 1000 euros must be presented at customs and for this also further papers are necessary. Basically we assume a processing time of 3 working days, which we need until the forwarding agency is allowed to ship the goods to Switzerland. From the release by the customs we assume a delivery time of 2-4 working days. If you have any further questions, please do not hesitate to contact our customer service.

When exporting to Switzerland, additional customs duties and fees may apply at any time. You can read about these costs at any time here. Of course, you can also have the goods shipped to a parcel store within Germany, which will then take care of the export and shipping to Switzerland for you. If you send us an official confirmation of the export to Switzerland, we will gladly refund the sales tax.

You can see for each item whether the goods are in our central warehouse or an external warehouse. If the goods are stored in our central warehouse, you can pick up your goods within 24 hours (Monday-Friday) after ordering.

If the goods are in one of our external warehouses, we must first have your order sent to our central warehouse in Berg bei Neumarkt in der Oberpfalz.

Often there are questions to be clarified in connection with your order or if something changes in the delivery time, we would like to inform you quickly. Your phone number is safe with us and will not be used for advertising calls from us or passed on to third parties.

For displays, high quality projectors, screens, mounting systems, the delivery is usually done by freight forwarding or courier and here a phone number is mandatory.

Your telephone number is safe with us and we will only pass it on to the shipping company and will only contact you if we have any queries or problems with this order.

Please note that without the phone number, there may be delays in delivery, or the shipment can not be arranged before providing a phone number from us.