We give you the choice. The quickest and easiest way is via our online shop. You can choose whether you want to create a customer account with us or shop with us as a guest.

Should you ever need more items, you are welcome to request an online offer with individual prices from us in advance. Simply place all the items you require in the shopping basket and click on "Request online quote" in the shopping basket. We will then immediately receive your quote request in our system and will be happy to check the calculation.

As soon as we have processed your request, you will receive a link to your individual online quotation by e-mail. You can then order your individual offer directly via our online shop or have it printed out as a PDF. You can forward the link you receive to your purchasing department or a colleague at any time. Benefit from a unique feature that makes procurement easier and more convenient than ever before.

You can send us the signed offer by e-mail, fax or post at any time. Of course, we are also happy to accept your own order forms. And if you are in a hurry, you can also send us your order by e-mail or telephone. No matter which way you choose to place your order and whether you want to buy for a company, a public authority or an educational institution - we will cater to your wishes and needs.

Do you have any questions? Our service team will be happy to assist you by e-mail, live chat, telephone or videocall.

Of course. As an experienced integrator and specialist dealer with over 15 years of experience, we are also happy to be there for you in this way. Take advantage of our free live video consultation. Book your appointment directly here.

Of course, we are happy to be personally available for every customer. You can contact us at any time by email, phone, live chat or arrange a live video consultation. If you wish, your trusted advisor will also be happy to take over your process. For large customers, we assign a dedicated consultant to handle all of your needs and communications. For installations or projects, a permanently assigned project manager is available to you at all times.

We will be happy to advise you during our opening hours either by phone, live chat, live video consultation, e-mail or in our EXPERIENCE CENTER in Berg near Neumarkt i.d.OPf.

Our consulting hours: Monday - Thursday from 07:30 - 17:00 Friday from 07:30 - 14:00

Individual consultation appointments are also possible outside our opening hours - after prior consultation. Outside our opening hours, we are available by e-mail and usually answer inquiries within 24 hours.

 Please note that we can only offer limited support on public holidays and weekends and that there may be longer waiting times.

We offer a wide range of payment methods:

• Purchase on account for schools, companies, government agencies, military institutions, registered associations, etc.
  
• Prepayment with 1.5% discount
• PayPal
  
• Klarna pay now
• Giropay
• Credit card (VISA/Mastercard) - Prepaid credit cards for military facilities and government agencies can be used with us. Please call us for this service.
• Apple Pay
• eps
• iDEAL

Public institutions, large associations, churches and corporate customers can order from us on account with a payment term of 14 days - this also applies to first-time orders. An individual extension of the payment term is possible at any time upon request and confirmation.

We reserve the right not to accept payment on account for certain orders or to request a stamped order confirmation. This applies in particular to different delivery addresses or first orders.

Yes! We will be happy to create a suitable offer for you according to your requirements and needs and offer you special conditions for this. New: If you need a quote, you can easily request it online. Put all the items you want in your shopping cart and then click on "Request a quote online". Your request will then be sent to us and we will calculate the prices - if possible - individually for you.

As soon as we have completed the processing, you will receive an e-mail with a link to your personal offer. You can then have this offer printed out as a PDF at any time, or simply order it online. As a registered and activated dealer you will automatically receive discounts and special prices. All items with a "crossed out price" are already reduced for you, but can be adjusted again in projects and larger quantities. It is best to use our online quote function should you wish to receive a project discount.

Während der Herstellergarantie entscheidet allein der Hersteller, ob er Ihnen ein Ersatzgerät zur Verfügung stellt. In der Regel ist dies jedoch nicht der Fall und der Hersteller ersetzt oder repariert das defekte Gerät innerhalb einer bestimmten Frist. Gerne unterstützen wir Sie und melden den Garantieschaden für Sie beim Hersteller an. Wenden Sie sich einfach an unseren Kundendienst und wir werden uns schnellstmöglich um eine Lösung für Sie kümmern.

If you have ordered from us as a trader, company or public institution, you do not have the right of withdrawal according to the law. However, if you wish to return the goods, please contact us using our cancellation form. We will be happy to check your return request individually and then decide whether a return is possible as a gesture of goodwill.

As a consumer, you are entitled to a statutory right of withdrawal at any time. To exercise this right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). Alternatively, you can use our cancellation form, which, however, is not a mandatory requirement for the effective exercise of the right of cancellation.

We are happy to be there for you and check in advance whether there is still a warranty claim. After expiry of the manufacturer's warranty or in the event of damage that is not covered by the manufacturer's warranty, we will be happy to report the fault to the manufacturer with a precise description and obtain a rough cost estimate. We will then inform you of this and you decide whether a repair makes economic sense or whether a replacement is the better solution. For faster processing, please use our online form.

You will find in our store, after selecting a delivery country, the delivery time for each item listed transparently. These delivery times are very reliable, even if it can unfortunately come in exceptional cases to delays. In order to keep our delivery times, we need a phone number from you for pallet goods and bulky goods. Our forwarding agent will usually contact you via e-mail or telephone to notify you of a delivery date.

In case of an order by prepayment, the delivery time is automatically extended, as the processing of the order is only possible after we have received the payment. Therefore, we cannot give a reliable indication of the delivery time in this case. Since many banks nowadays also offer real-time transfers, the values in the order overview are based on an immediate receipt of money. In principle, however, when ordering by prepayment, the delivery time in the order confirmation is decisive, which will be sent to you after the value date on our account.

Displays and large, heavy mounts are usually shipped via freight forwarding and on pallets.

This also applies to large and bulky items such as screens over 1.2 m. For items weighing more than 30 kg, these are also shipped via freight forwarding. Forwarding agency goods are always delivered free curb or loading ramp. A delivery always takes place only Monday to Friday.

Items that do not meet the above specifications will be shipped via parcel service. Delivery is always free to the front door. Here, too, delivery is only Monday-Friday. For special requests, such as delivery free point of use, a delivery to a fairground or a delivery on the weekend, you can contact us at any time. We will be happy to clarify all details and costs for you and send you our individual offer.

Yes, we are very happy to deliver to Switzerland as well. With regard to the delivery time, we can only give approximate information, since each export from 1000 euros must be presented at customs and for this also further papers are necessary. Basically we assume a processing time of 3 working days, which we need until the forwarding agency is allowed to ship the goods to Switzerland. From the release by the customs we assume a delivery time of 2-4 working days. If you have any further questions, please do not hesitate to contact our customer service.

When exporting to Switzerland, additional customs duties and fees may apply at any time. You can read about these costs at any time here. Of course, you can also have the goods shipped to a parcel store within Germany, which will then take care of the export and shipping to Switzerland for you. If you send us an official confirmation of the export to Switzerland, we will gladly refund the sales tax.

You can see for each item whether the goods are in our central warehouse or an external warehouse. If the goods are stored in our central warehouse, you can pick up your goods within 24 hours (Monday-Friday) after ordering.

If the goods are in one of our external warehouses, we must first have your order sent to our central warehouse in Berg bei Neumarkt in der Oberpfalz.

For shipping within Germany, there are no shipping costs for orders over 150 euros (delivery is always free curbside for shipping goods, free delivery for parcels). For orders under 150 Euro we charge a flat rate of 4,50 Euro net or 5,36 Euro incl. VAT.

For shipping to other countries, shipping costs are incurred, which you can read here and of course also displayed during the ordering process.

If you wish an express delivery, a delivery free point of use, delivery with a fixed delivery date and other special services that are not covered by the standards free curb or free house, please contact us before placing your order. We will be happy to find a solution that meets your wishes and requirements. Our customer service will be happy to assist you.

In principle, we ship our goods both by forwarding agent, parcel service and courier services. Not all providers offer public tracking and therefore we cannot provide you with tracking information in these cases. If you have not received tracking information from us, please contact our customer service. They will be happy to check the current status for you.

Often there are questions to be clarified in connection with your order or if something changes in the delivery time, we would like to inform you quickly. Your phone number is safe with us and will not be used for advertising calls from us or passed on to third parties.

For displays, high quality projectors, screens, mounting systems, the delivery is usually done by freight forwarding or courier and here a phone number is mandatory.

Your telephone number is safe with us and we will only pass it on to the shipping company and will only contact you if we have any queries or problems with this order.

Please note that without the phone number, there may be delays in delivery, or the shipment can not be arranged before providing a phone number from us.

Of course. As an experienced integrator and specialist dealer with over 15 years of experience, we are also happy to be there for you in this way. Take advantage of our free live video consultation. Book your appointment directly here.

You would like to buy an item from us and have it professionally set up and connected? You would like to modernize your media rooms or are planning to build a conference room? From digital signage display, LED walls, projectors, media controls to mounts, as a full service provider we are your competent contact for your project.

We are happy to offer you our professional installation service and planning service. Here you will find all important information about our planning and installation service summarized on one clear page.

Our service and technical team is at your disposal in the DACH region. At our branches in Berg near Neumarkt and Munich, we can offer you immediate and competent advice at your company. As a further option, we are happy to offer you a sound consultation via video conference and go through all your wishes and details with you.

If you would like references, we will send them to you upon request. Contact us and trust in our years of experience in the field of professional media technology.

Founded in 2005, we are now one of the largest full-service companies in the field of professional media technology. With our experience, we offer you a hand-in-hand experience of a special kind. With us, you can not only simply buy technology online, but we also rent it out on request, install it on site by our technicians or take care of service and maintenance. With approx. 30 employees, our unique EXPERIENCE CENTER at our company headquarters in Berg near Neumarkt in der Oberpfalz and our modern central warehouse, we can offer all services from a single source. Our employees and technicians are trained by manufacturers as well as our company and have all the necessary qualifications to offer you the best possible support.

We want money from you and your trust, that's no secret, that's just how business works. But you should decide whether we are the right choice for your project on the basis of our online presence, perhaps a telephone conversation, a few references or a video conference. And yet this usually involves a lot of money and responsibility. Precisely for these reasons, we have decided to present our skills and knowledge to you in an entire building.

You can experience and try out the latest and most modern video and conference technology in our brand-new EXPERIENCE CENTER on almost 500m². Even as you approach, you can't miss the impressive 85-inch outdoor display from Samsung. So you can see for yourself how effectively you can attract attention with such an outdoor signage display. You can park free of charge in our large visitor car park, charge your electric car at our charging stations if you wish, and from there you can get directly to our newly designed main entrance.

Once inside our EXPERIENCE CENTRE, the real highlights await you, the likes of which you have never seen before. Among other things, you can be impressed by The Wall and an SMD wall from Samsung. You can see a comparison of different pixel pitches on our comparison wall. Or take a look at our Huddle Room and see how even the smallest space can be perfectly utilised to provide employees with a "modern workplace". That's not enough for you? How about a size comparison! See displays from 15 - 98 inches hung in a row so you can decide for yourself which display size is perfect for you. Want to see digital signage content management systems in action and test for yourself which solution meets your needs?

Try out a variety of video conferencing solutions and put them through their paces on site. Do you want to experience and compare different window displays? Or are you looking for solutions to manage and control buildings and rooms via intelligent room booking systems and room controls? Then come to the tranquil town of Berg near Neumarkt in der Oberpfalz and see for yourself.

You are probably expecting a list of projects we have successfully completed during our almost 20 years in business. But discretion is very important to us, and to many of our clients. With most of the pictures it would be obvious at first glance what kind of authority or large company these references would be.

For this reason, we have decided to show only selected projects and images on all our websites that do not allow any conclusions to be drawn about the company or authority. Our project managers will be happy to show you selected projects in a personal meeting.

We can also show you what we can do in our brand new EXPERIENCE CENTER. We look forward to demonstrating our experience and capabilities to you on site.

M-Medientechnik GmbH maintains a sales office in Munich. A sales representative from there will be happy to come to you and discuss your desired project or plans. Contact us by phone, email, live video consultation or live chat.

Of course. As an experienced integrator and specialist dealer with over 15 years of experience, we are also happy to be there for you in this way. Take advantage of our free live video consultation. Book your appointment directly here.