Your right of withdrawal as a consumer

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. If you have ordered several goods as part of a single order and these are delivered separately, the cancellation period shall be fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods. If you have ordered goods that are delivered in several partial consignments or pieces, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece. If you have ordered goods to be delivered regularly over a fixed period of time, the withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken or has taken possession of the first goods.

In order to exercise your right of withdrawal, you must inform us (M-Medientechnik GmbH, Karl-Schiller-Straße 3, 92348 Berg bei Neumarkt in der Oberpfalz, Tel.: +49 (0) 9181 883030, Fax: +49 (0) 9181 8830399, E-Mail: widerruf@m-medientechnik.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. 

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

The right of withdrawal does not apply to the delivery of

a)     goods which are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive,

b)     goods that are clearly tailored to your personal needs,

c)     sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (e.g. electric toothbrushes),

d)     sound or video recordings or computer programs in a sealed package, if the seal has been removed after delivery,

e)     newspapers, periodicals and magazines with the exception of subscription contracts.

f)    contracts for the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the trader has no control and which may occur within the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. Notwithstanding the foregoing, we shall bear the costs of returning goods that can be sent by parcel post if you use the enclosed return note for the return or - if a return note is not enclosed - if you use the return note provided by us on request. In the case of a return of goods that cannot be sent as a parcel, the costs are 79€ incl. VAT. 

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Financed transactions

If you finance this contract by means of a loan and later revoke it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation becomes effective, your lender shall enter into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation.

Cancellation policy for the purchase of digital content that is not delivered on a physical data carrier

Right of withdrawal for consumers

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (M-Medientechnik GmbH, Karl-Schiller-Straße 3, 92348 Berg bei Neumarkt in der Oberpfalz, Tel.: +49 (0) 9181 883030, Fax: +49 (0) 9181 8830399,  E-Mail: widerruf@m-medientechnik.de ) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. 

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Special notes

Your right of cancellation will expire prematurely if we have commenced performance of the contract after you have expressly agreed that we may commence performance of the contract before the end of the cancellation period and you have confirmed your knowledge that by agreeing to this you will lose your right of cancellation on commencement of performance of the contract.

If you finance this contract by means of a loan and revoke it later, you are also no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation becomes effective, your lender shall enter into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation.

 
Cancellation policy for contracts for services

Right of withdrawal for consumers

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (M-Medientechnik GmbH, Karl-Schiller-Straße 3, 92348 Berg bei Neumarkt in der Oberpfalz, Tel.: +49 (0) 9181 883030, Fax: +49 (0) 9181 8830399, E-Mail: widerruf@m-medientechnik.de ) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. 

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract.

Special notes

Your right of cancellation will expire early if we have fully performed the service owed and have only started to perform the service after you have given your express consent to do so and at the same time confirmed your knowledge that you will lose your right of cancellation upon full performance of the contract by us.

If you finance this contract by means of a loan and revoke it later, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect, your lender shall enter into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation.