Samsung MagicINFO v8
End of Life
Support for MagicINFO v8 has been permanently discontinued by Samsung as of 31.05.2023. Samsung will not offer any technical support and no new security updates will be released after this date. It will also no longer be possible to book licence extensions for v8 licences. For this reason, we recommend that all customers who are currently still using MagicINFO v8 upgrade to the latest MagicINFO v9 version. An upgrade is of course also possible at any time after the deadline.
Is good advice now expensive?
That all depends. With the right partner at your side, you can definitely save a lot of time and money. As a Samsung Signage Platinum Partner with years of experience in the field of MagicINFO, M-Medientechnik is happy to be there for you and our experts will help you upgrade to v9 at any time.
- ISO certification ISO27001 / ISO27701
- Improved remote management
- Webauthor with extended user rights
- The new S10 player is supported
- Improved 4K display
Important innovations in MagicInfo v9
From stand-alone devices to video walls, from outdoor displays to LEDs, more and more devices are now supported by MagicINFO. The 9th MagicINFO version offers full support for the new S10 and the I-Player. MagicINFO v9 also offers the ability to display your content in 4K, so you can be sure that the picture quality of your signage content is now even more brilliant. The remote management function has also been made even more user-friendly in v9. Diagnosing and fixing problems or errors remotely is now even easier with MagicINFO. Users can view and manage multiple units simultaneously. The revised multi-screen control is available for this purpose. In addition, screen monitoring makes it possible to check in real time whether each screen is connected by device type and what the status of the device is. Additional security settings are also part of version 9. Among other things, it is now possible to deactivate remote control for all displays should this not be desired.
- Upgrade to future MagicINFO vX versions
- MMP - Maintenance Portal
- Ticket support for problems
- Remote support in case of problems
Maintenance licence - more support and upgrades
With MagicINFO v9, the new maintenance licence(BW-MIM70PA) is required as soon as you use a Unified 2 licence(BW-MIP70PA) on your MagicINFO v9 server. The Unified 2 licence is valid for life from the date of purchase, while the Maintenance licence must be renewed every 12 months. In addition to new upgrades to future MagicINFO v "X" versions, a valid Maintenance licence also provides you with extended support from Samsung. You can contact Samsung support directly via the Maintenance Portal.
How does the upgrade to MagicINFO v9 work?
Basically, as soon as you use a Samsung MagicINFO Unified 2 licence on your v8 server, you will also need the new maintenance licence from now on. Please note that a maintenance licence is required for all existing Unified 2 licences and extensions. So if you use a Unified 2 licence and three extensions (i.e. a total of 4 displays with MagicInfo Premium) on your v8 server, a total of four maintenance licences are required. No maintenance licence is required for MagicINFO Lite licences, nor for remote management licences. The maintenance licence is therefore only required for each Unified 2 licence on the server. As soon as your Unified 2 licences have each been extended with a maintenance licence, you can upgrade to the new v9 server.
Can I upgrade to MagicINFO v9 myself?
If you meet the upgrade requirements as described above, you can request a free download link for the latest MagicINFO v9 server from us. Please be sure to perform a database backup before upgrading to v9. Experienced users can upgrade from MagicINFO v8 to v9 at any time. For older versions, we strongly recommend that you use our upgrade service, as the licences would have to be migrated first.
Do you prefer to play it safe with the upgrade?
Do you want to use MagicINFO but no longer bother with upgrades?
If so, our MagicInfoCloud is the perfect solution for you. Here you simply pay a fixed amount per month or year per Unified 2 licence (MagicInfo Premium). In return, we provide you with a MagicINFO v9 server and take care of the upgrades, security and management of the server. As soon as a new version of the server is released and you wish to upgrade, we will be happy to do it for you. This means that you no longer need your own infrastructure or have to worry about valid maintenance licences. All this is done by our experts in the background and is already included in our flexible subscriptions. In the event of a problem, simply contact us and we will take care of everything or help you solve the problem quickly. Would you like to learn more about our DSGVO-compliant MagicInfoCloud or find out about prices? Then simply visit our page
Book a free initial consultation here
Unsere Service für Sie
- 15 minutes free consultation
- Detailed planning of the process
- Backup of the database
- Upgrade to MagicINFO v9
- Check of the server
- Briefing and training
Security always comes first
Regardless of whether you upgrade your MagicINFO Server v8 yourself or prefer to have us do it for you, it is important to know whether you meet the requirements for an upgrade to v9. As part of our free consultation, we will check your server and its maintenance status and then tell you whether and how many maintenance licences you need. You do not enter into any obligations with the free consultation. For us, it is primarily important that you and your MagicINFO server are also on the safe side in the future. We are one of the largest Samsung digital signage and MagicINFO sales partners and see ourselves as having a responsibility here. Of course, we will be pleased if you are convinced by our service and if our offer for the purchase of maintenance licences or the upgrade service appeals to you. Take the opportunity and make an appointment directly with us at . Our MagicINFO experts look forward to meeting you.
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